Joyling, I feel your pain. I too am in retail, and it seems that people will try everything to rip off companies no matter how dishonest. We had a customer come in last week and bought tires. We have him a $40 instant rebate. All was well. He called back later and freaked out on the manager because he wanted $40 off each tire instead of the set. Manager told him no. $40 does not mean $160. He got pissed. that's okay. Manager of our store is best buds with dude's boss. His boss got called. All is well now.
I am lucky I am in a business where if a customer is dishonest, I can call him out on it.
I am lucky I am in a business where if a customer is dishonest, I can call him out on it.